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Thank you for visiting and shopping at Tesvor.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Shipping is free when orders over US$145 / EUR 145 ( Austria, German & United States available.
| Carrier | Country | Shipping Time | Price |
|---|---|---|---|
| UPS/USPS | United States | 2~5 business days | $8 |
| UPS/DHL/DPD | Germany | 2~3 business days | 6EUR |
| UPS/DHL/DPD | Belgium | 3~4 business days | 10EUR |
| UPS/DHL/DPD | Netherlands | 3~4 business days | 9EUR |
| UPS/DHL/DPD | Luxembourg | 3~4 business days | 10EUR |
| UPS/DHL/DPD | Czech Republic | 3~4 business days | 10EUR |
| UPS/DHL/DPD | Poland | 3~4 business days | 10EUR |
| UPS/DHL/DPD | Slovenia | 3~4 business days | 12EUR |
| UPS/DHL/DPD | Croatia | 3~4 businessdays | 12.5EUR |
| UPS/DHL/DPD | Slovakia | 3~4 business days | 12.5EUR |
| UPS/DHL/DPD | Denmark | 3~5 business days | 11EUR |
| UPS/DHL/DPD | Finland | 3~5 business days | 11.5EUR |
| UPS/DHL/DPD | France | 3~5 business days | 11.5EUR |
| UPS/DHL/DPD | Monaco | 3~5 business days | 11.5EUR |
| UPS/DHL/DPD | Austria | 3~5 business days | 10EUR |
| UPS/DHL/DPD | Sweden | 3~5 business days | 11.5EUR |
| UPS/DHL/DPD | Bulgaria | 4~7 business days | 15EUR |
| UPS/DHL/DPD | Hungary | 4~7 business days | 15EUR |
| UPS/DHL/DPD | Romania | 4~7 business days | 15EUR |
| UPS/DHL/DPD | Estonia | 4~7 business days | 15EUR |
| UPS/DHL/DPD | Lavinia | 4~7 business days | 11.5 EUR |
| UPS/DHL/DPD | Italy | 4~7 business days | 11.5EUR |
| UPS/DHL/DPD | Greece | 4~7 business days | 16EUR |
| UPS/DHL/DPD | Ireland | 4~7 business days | 14.5EUR |
| UPS/DHL/DPD | Portugal | 4~7 business days | 14.5EUR |
| UPS/DHL/DPD | Spain | 4~7 business days | 12EUR |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Tesvor ships to addresses within the U.S., U.S. Territories, EU Territories and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Tesvor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Tesvor is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S and Europe countries listed above.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Thank you for visiting and shopping at icefoxsports.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping is free.In special cases, when postage needs to be charged, we will contact you by mail.
| Carrier | Country | Shipping Time |
|---|---|---|
| UPS/USPS | United States | 2~5 business days |
| UPS/DHL/DPD | Germany | 2~3 business days |
| UPS/DHL/DPD | Belgium | 3~4 business days |
| UPS/DHL/DPD | Netherlands | 3~4 business days |
| UPS/DHL/DPD | Luxembourg | 3~4 business days |
| UPS/DHL/DPD | Czech Republic | 3~4 business days |
| UPS/DHL/DPD | Poland | 3~4 business days |
| UPS/DHL/DPD | Slovenia | 3~4 business days |
| UPS/DHL/DPD | Croatia | 3~4 businessdays |
| UPS/DHL/DPD | Slovakia | 3~4 business days |
| UPS/DHL/DPD | Denmark | 3~5 business days |
| UPS/DHL/DPD | Finland | 3~5 business days |
| UPS/DHL/DPD | France | 3~5 business days |
| UPS/DHL/DPD | Monaco | 3~5 business days |
| UPS/DHL/DPD | Austria | 3~5 business days |
| UPS/DHL/DPD | Sweden | 3~5 business days |
| UPS/DHL/DPD | Bulgaria | 4~7 business days |
| UPS/DHL/DPD | Hungary | 4~7 business days |
| UPS/DHL/DPD | Romania | 4~7 business days |
| UPS/DHL/DPD | Estonia | 4~7 business days |
| UPS/DHL/DPD | Lavinia | 4~7 business days |
| UPS/DHL/DPD | Italy | 4~7 business days |
| UPS/DHL/DPD | Greece | 4~7 business days |
| UPS/DHL/DPD | Ireland | 4~7 business days |
| UPS/DHL/DPD | Portugal | 4~7 business days |
| UPS/DHL/DPD | Spain | 4~7 business days |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
ICEFOX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
ICEFOX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship mainly to the US and European countries. We will contact you by mail when you need us to ship to countries other than the US and Europe.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
