Thank you for visiting and shopping at Tesvor.com. Following are the terms and conditions that constitute our Shipping Policy.

 Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout. Shipping is free when orders over US$145 / EUR 145 ( Austria, German & United States available.

 

Carrier Country Shipping Time Price
UPS/USPS United States 2~5 business days $8
UPS/DHL/DPD Germany 2~3 business days 6EUR
UPS/DHL/DPD Belgium 3~4 business days 10EUR
UPS/DHL/DPD Netherlands 3~4 business days 9EUR
UPS/DHL/DPD Luxembourg 3~4 business days 10EUR
UPS/DHL/DPD Czech Republic 3~4 business days 10EUR
UPS/DHL/DPD Poland 3~4 business days 10EUR
UPS/DHL/DPD Slovenia 3~4 business days 12EUR
UPS/DHL/DPD Croatia 3~4 businessdays 12.5EUR
UPS/DHL/DPD Slovakia 3~4 business days 12.5EUR
UPS/DHL/DPD Denmark 3~5 business days 11EUR
UPS/DHL/DPD Finland 3~5 business days 11.5EUR
UPS/DHL/DPD France 3~5 business days 11.5EUR
UPS/DHL/DPD Monaco 3~5 business days 11.5EUR
UPS/DHL/DPD Austria 3~5 business days 10EUR
UPS/DHL/DPD Sweden 3~5 business days 11.5EUR
UPS/DHL/DPD Bulgaria 4~7 business days 15EUR
UPS/DHL/DPD Hungary 4~7 business days 15EUR
UPS/DHL/DPD Romania 4~7 business days 15EUR
UPS/DHL/DPD Estonia 4~7 business days 15EUR
UPS/DHL/DPD Lavinia 4~7 business days 11.5 EUR
UPS/DHL/DPD Italy 4~7 business days 11.5EUR
UPS/DHL/DPD Greece 4~7 business days 16EUR
UPS/DHL/DPD Ireland 4~7 business days 14.5EUR
UPS/DHL/DPD Portugal 4~7 business days 14.5EUR
UPS/DHL/DPD Spain 4~7 business days 12EUR

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

Tesvor ships to addresses within the U.S., U.S. Territories, EU Territories and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Tesvor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Tesvor is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S and Europe countries listed above.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Thank you for visiting and shopping at icefoxsports.com. Following are the terms and conditions that constitute our Shipping Policy.

 Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping is free.In special cases, when postage needs to be charged, we will contact you by mail.

 

Carrier Country Shipping Time
UPS/USPS United States 2~5 business days
UPS/DHL/DPD Germany 2~3 business days
UPS/DHL/DPD Belgium 3~4 business days
UPS/DHL/DPD Netherlands 3~4 business days
UPS/DHL/DPD Luxembourg 3~4 business days
UPS/DHL/DPD Czech Republic 3~4 business days
UPS/DHL/DPD Poland 3~4 business days
UPS/DHL/DPD Slovenia 3~4 business days
UPS/DHL/DPD Croatia 3~4 businessdays
UPS/DHL/DPD Slovakia 3~4 business days
UPS/DHL/DPD Denmark 3~5 business days
UPS/DHL/DPD Finland 3~5 business days
UPS/DHL/DPD France 3~5 business days
UPS/DHL/DPD Monaco 3~5 business days
UPS/DHL/DPD Austria 3~5 business days
UPS/DHL/DPD Sweden 3~5 business days
UPS/DHL/DPD Bulgaria 4~7 business days
UPS/DHL/DPD Hungary 4~7 business days
UPS/DHL/DPD Romania 4~7 business days
UPS/DHL/DPD Estonia 4~7 business days
UPS/DHL/DPD Lavinia 4~7 business days
UPS/DHL/DPD Italy 4~7 business days
UPS/DHL/DPD Greece 4~7 business days
UPS/DHL/DPD Ireland 4~7 business days
UPS/DHL/DPD Portugal 4~7 business days
UPS/DHL/DPD Spain 4~7 business days

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

ICEFOX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

ICEFOX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently ship mainly to the US and European countries. We will contact you by mail when you need us to ship to countries other than the US and Europe.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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